AI-first email app for Gmail and Microsoft 365 accounts that splits your inbox, drafts replies in your voice, reminds you to follow up and lets teams comment on threads. Mail Starter $25/member/mo billed annually.
ReplacesA plain Gmail or Outlook inbox, manual follow-up lists and forwarding threads for comment
We haven't tested Superhuman Mail hands-on yet. We researched its official documentation and pricing, checked on 2026-10-28; the review isn't a report of personal use. Our editorial SMB score and setup time are estimates, not test results.
Quick verdict
Superhuman Mail is a change of email workflow for founders, sales staff and consultants doing most of their client work in the inbox. It offers AI triage, reply drafts in the user's voice and follow-up reminders. Starter is $25 per member a month on annual billing; Business at $33 adds Auto Drafts, Ask AI, CRM panels and Grammarly, Docs and Go. Check that package against what you already pay for. There is no free plan, and the supported mailbox must be Google or Microsoft 365. We wouldn't choose it for EU residency or for someone who only wants occasional AI help without leaving the current inbox.
What Superhuman Mail is and how it works
You don’t need a new email address to use Superhuman Mail. It connects to an existing Gmail, Google Workspace or Microsoft 365 mailbox and changes the interface used to manage it. Keyboard controls, AI sorting, thread summaries, reply drafts in the user’s voice and follow-up reminders are the reasons to consider making that switch. It runs through a Chrome extension, Mac and Windows desktop apps, and iOS and Android apps.
Check the product name at checkout. Superhuman now also names the company and suite containing Grammarly, Docs (formerly Coda) and Go. You can buy standalone Mail Starter or Business, or buy the suite. Suite Business includes Mail, Grammarly, Docs and Go at the same $33 annual price as Mail Business. The broader package matters only if those other apps have a job to do in your business.
There is also Email Assistant, a third route that keeps the normal Gmail or Outlook interface. It brings Auto Labels, Auto Archive, Auto Drafts and Auto Reminders into that inbox rather than asking the user to move to Mail. We would decide whether the client itself needs replacing before comparing the packages. All product facts here come from Superhuman’s own pages, checked on 28 Oct 2026. We have not measured a reduction in email time or missed follow-ups.
Key features and what they do for your business
Split Inbox
Splits mail into streams (team, VIPs, tools like Asana or Google Docs) so client mail isn't buried under notifications.
Auto Labels and Auto Archive
AI labels each email (Respond, Waiting, FYI, Notifications, Promotions, News) and moves marketing, cold pitches and alerts out of the inbox, with a daily digest of what was archived.
Write with AI and Instant Reply
Type a few words and Mail expands them into a full email in your voice; Instant Reply offers ready-to-send drafts under an email.
Auto Drafts and Ask AI (Business)
Prepares replies and follow-ups using your past emails, the recipient and your calendar, and answers plain-language questions about your inbox. Email Assistant never sends drafts automatically.
Auto Reminders and Remind Me
If nobody replies to an important email by a time you choose, it comes back to your inbox, so quotes and invoices get chased.
Team collaboration
Shared Conversations and Team Comments let colleagues discuss a live thread, even if they don't use Superhuman, plus shared drafts and team snippets.
Productivity basics
Read statuses, Send Later, Undo Send, Snippets, and a calendar with booking links and Zoom, Meet or Teams details.
Sales tools and MCP (Business)
HubSpot, Salesforce and Pipedrive panels, Recent Opens, and Superhuman Mail MCP so Claude or ChatGPT can search and draft from your inbox.
Mail app, Write with AI, Instant Reply, Auto Summarize, Auto Labels, Auto Archive, Auto Reminders, Split Inbox, Snippets, read statuses, calendar, team comments
No Auto Drafts, Ask AI, MCP, custom AI labels or CRM integrations; team size up to 25 seats
Business plus SSO, SCIM, BYOK, audit logs, team analytics and priority support
Unlimited team size; price via sales only
Annual Mail billing saves 17% vs monthly, per Superhuman's help center.
One annual Mail subscription can hold up to 14 people; for more, Superhuman assigns an account manager. The plans page lists a 25-seat team size on Starter and Business.
Trials conflict: the Email Assistant page advertises 30 days, but the billing FAQ says the suite has no free trials. Check at sign-up.
Student and nonprofit pricing is available on request ([email protected]); amounts are not published.
Prices in USD per the vendor's pricing page, before tax, checked 2026-10-28. Check the current checkout price before committing. Estimate a full stack with our AI stack cost calculator.
Use cases by business type
These examples show how a business could use the documented features. They aren't customer stories, tests we've run or measured results.
Consultant
A solo consultant could set Remind Me on every proposal and let Auto Drafts prepare the nudge, so no deal goes quiet by accident.
Agency
A 5-person agency could discuss a client's feedback thread in Team Comments instead of forwarding it. On Business annual that is 5 × $33 = $165 a month, Grammarly included.
Accountant
A small accounting practice could split out top clients and the tax portal, auto-archive newsletters in busy season, and keep a Snippet for "documents still missing" requests.
E-shop
An online shop owner could separate supplier emails from platform notifications and turn a supplier's call request into a calendar invite in one step.
Sales team
A 3-person sales team could see HubSpot or Pipedrive deal details beside each quote email and call a lead right after they open it (Business).
How to get started in 5 steps
Check your mailbox typeMail supports only Gmail/Google Workspace and Microsoft 365 accounts, not on-premises Exchange or alias logins.
Pick the product and planMail Starter or Business at superhuman.com/plans/mail for the app, or Email Assistant to stay in Gmail or Outlook. Toggle Yearly for annual prices.
Sign in with Google or MicrosoftGrant mail, calendar and contacts permissions. If third-party apps are blocked, ask your admin to allowlist Superhuman.
Install the apps and add accountsUse the Chrome extension, Mac or Windows app, or iOS and Android. Add more accounts with Cmd+K / Ctrl+K → Add Account.
Turn on AI and personalizeCmd+K / Ctrl+K → Activate Superhuman AI, set up Split Inbox and your writing style. The first labeling pass can take a few hours.
Integrations, security and privacy
Mail connects to Gmail and Microsoft 365 through their APIs and syncs Google and Outlook calendars with Zoom, Meet and Teams links. Business adds HubSpot, Salesforce and Pipedrive panels (check how much you can edit from Mail before relying on it), Superhuman Mail MCP for Claude and ChatGPT, and Grammarly, Docs and Go.
Gmail / Google WorkspaceMicrosoft 365 (Outlook)Google CalendarOutlook calendarZoomGoogle MeetMicrosoft TeamsHubSpotSalesforcePipedriveSuperhuman Mail MCP (Claude, ChatGPT)Grammarly / Docs / Go (Business)
Certifications
SOC 2 Type 2. No ISO 27001 claim found. HIPAA is listed for Grammarly, Docs and Go only, not Mail.
GDPR
Superhuman says Mail is GDPR compliant and publishes a Data Privacy Addendum (effective 8 July 2026) with EU/UK Standard Contractual Clauses and EU-U.S. Data Privacy Framework certification.
Data location / EU residency
The DPA says personal data may be processed in the United States and wherever Superhuman and its sub-processors operate. EU data residency is not stated on the vendor's site.
AI training
The help center says neither Mail nor any vendor trains on your data.
AI data retention
With Ask AI on, emails are stored encrypted with a SOC 2 vendor. Instant Reply and Auto Summarize data is kept 90 days.
Access controls
Google or Microsoft sign-in. SSO, SCIM, audit logs and BYOK are Enterprise.
These are the vendor's statements, not our security audit. When we write “not stated”, we couldn't find the answer on its public pages. Ask before relying on it.
Pros
Built for speed: keyboard-driven app with Split Inbox, Snippets, Send Later and read statuses for people who process lots of email.
Strong follow-up tools: Remind Me, Auto Reminders and (on Business) follow-up drafts in your voice.
Real team features: shared threads and comments that work even for colleagues who don't use Superhuman.
Two ways to use it: switch to the Mail app, or keep Gmail/Outlook and add the Email Assistant.
Business is a bundle: $33 a month (annual) includes Grammarly, Docs and the Go assistant as well as Mail.
Clear AI data stance: no training on your data, per Superhuman's help center, and a public DPA.
Cons
No free Mail plan, and the billing FAQ says the suite has no free trials right now (only Email Assistant advertises 30 days).
Pricier than inbox add-ons: Starter alone is $25 per member a month on annual billing, and the most useful AI (Auto Drafts, Ask AI) needs Business.
Only Gmail and Microsoft 365 accounts; no on-premises Exchange, IMAP or other providers.
No stated EU data residency; data may be processed in the US.
Confusing packaging: Mail plans, the Superhuman suite and Email Assistant overlap, so check exactly what your plan includes.
Stays inside Gmail or Outlook and adds a meeting notetaker and shared follow-up list; credit-based usage after a 3-month launch offer. No new email app to learn.
Copilot Business add-on $21/user/mo paid yearly ($18 promo through 31 Dec 2026)
Copilot Chat is included with eligible Microsoft 365 plans
AI in Outlook, Word, Excel and Teams for Microsoft 365 businesses; drafts and summarizes when asked rather than triaging your inbox for you. Needs an eligible Microsoft 365 Business plan.
Gemini in Gmail (Google Workspace)
Business Starter $7/user/mo (billed monthly; intro offers for new customers)
14-day Workspace trial
Comes with Workspace email itself; helps write, summarize and search Gmail on request, but has no Split Inbox, follow-up reminders or team comments.
Superhuman Mail Starter is $25 per member a month billed annually ($300 a year) or $30 monthly. Business is $33 annually ($396 a year) or $40 monthly and includes Grammarly, Docs and Go. Enterprise is priced by sales. Prices checked 28 Oct 2026.
Is there a free version of Superhuman Mail?
No. The Superhuman suite has a Free plan, but it doesn't include Mail or the Email Assistant. The Email Assistant page advertises a 30-day trial, while the billing FAQ says the suite currently has no free trials.
Does Superhuman work with Outlook?
Yes, for Microsoft 365-hosted Outlook accounts. On-premises Exchange accounts aren't supported. The Email Assistant also works inside the Outlook app itself.
What is the difference between Superhuman Mail and Email Assistant?
Mail is a separate app you switch to. Email Assistant works inside your existing Gmail or Outlook, with no new app or extension.
Does Superhuman send emails without me?
Email Assistant drafts are never sent automatically; you review and send them. Superhuman's marketing says its AI can send emails on your behalf if you want, so check your settings.
Is Superhuman GDPR compliant, and where is data stored?
Superhuman says so and publishes a DPA. Data may be processed in the US; EU residency isn't stated.
Superhuman or Fyxer AI?
Superhuman for a faster email app with team features; Fyxer to stay in Gmail or Outlook with meeting notes and a free plan.
Partner program: Public affiliate program on Dub (dub.co/marketplace/superhuman): 35% of net revenue for the first 12 months, paid monthly. Terms ban PPC bidding and featuring competing email products during a promo. Verified 2026-10-28. We are not a member, so this is a direct vendor link.
Last verified 2026-10-28. Spotted something out of date? See our corrections policy.
