Customer Support & ChatbotsE-commerce

Tidio (Lyro AI Agent)

Website live chat and AI agent that answers common customer questions automatically.

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SMB score (editorial draft)
8/10
How we score
Pricing
Lyro AI Agent from $24.17/mo billed annually (≈100 billable conversations); higher tiers available.
Free tier: Yes
Setup time
30–60 min (est.)
No-code: Yes
Replaces
First-line support rep

Our take

Website live chat and AI agent that answers common customer questions automatically. Pricing above was taken from the official pricing page(s) on 2026-10-16; setup time and SMB score are editorial estimates pending hands-on testing.

Compare Tidio (Lyro AI Agent)

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Tidio (Lyro AI Agent) vs HubSpot Starter Customer Platform

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Best forE-commerce stores, Local services
IntegrationsShopify, WordPress, Wix
Pros
  • Vendor reports a 75% average resolution rate
  • Can buy Lyro standalone
Cons
  • Conversation-based pricing scales with volume
AlternativesIntercom Fin, Zendesk AI, Deskee
Sources
Last verified2026-10-16