Fireflies.ai vs Otter.ai
Both are listed under: Meeting Notes & Admin. Facts come from each vendor's pricing page, last verified 2026-10-20.
These overlap in category but are not always direct substitutes. Use the "Replaces" and "Best for" rows to match each tool to your actual task. We will add hands-on verdicts after testing.
| Fireflies.ai | Otter.ai | |
|---|---|---|
| Pricing | Free $0; Pro $10/seat/mo billed annually ($18 monthly); Business $19/seat/mo billed annually ($29 monthly); Enterprise $39/seat/mo, annual only. Volume discounts for 50+ seats. | Basic free; Pro $16.99/user/mo monthly or $8.49 annual; Business $30 ($24 annual). |
| Free tier | Yes | Yes |
| Setup time | ~10 min (est.) | ~5 min (est.) |
| No-code | Yes | Yes |
| Replaces | Manual meeting notes and follow-up admin | Manual note-taking |
| Best for | Sales teams, Agencies & consultants, Recruiting & HR, Customer success teams | Consultants, Agencies, Sales teams |
| Integrations | Zoom, Google Meet, Microsoft Teams, Webex, Slack, Salesforce, HubSpot, Zapier | Zoom, Google Meet, Teams, Salesforce, HubSpot, Zapier |
| Pros | Free plan with unlimited transcription and 400 mins of storage per team; Transcription in 100+ languages (English primary, others in beta per Fireflies); Pro adds unlimited AI summaries, integrations, video recording and downloads; Enterprise adds SSO/SCIM, HIPAA, private storage and custom data retention | Cheap Pro tier; CRM integrations |
| Cons | Free plan has limited AI summaries and only 20 AI credits; Pro storage capped at 8,000 mins per seat; unlimited storage starts on Business; Some features (AI Skills, Personal Assistant, Voice Agents) consume AI credits; Enterprise is annual billing only | Pro capped at 1,200 minutes and 90 min/meeting |
| SMB score (draft) | 8/10 | 8/10 |
| Sources |