Fireflies.aiPro $10/seat/mo billed annually ($18 monthly)
Superhuman MailMail Starter $25/member/mo annually ($30 mon…Fireflies.ai vs Superhuman Mail
Fireflies captures conversations; Superhuman Mail handles the email application. A meeting recap and an inbox reply can belong in the same sales process without making the subscriptions alternatives for the same job. Pricing facts last verified 2026-10-26.
- Fireflies.ai starts at Free; paid from $10/seat/mo (annual), with a free plan.
- Superhuman Mail starts at Mail Starter $25/member/mo (annual); $30 monthly, no free plan.
Fireflies.ai review · Superhuman Mail review · Fireflies.ai alternatives · Superhuman Mail alternatives
For a proposed follow-up, identify where the reviewed call record stays and who sends the response. Check the recorder's required integration and the Mail tier that supplies the desired AI or CRM feature. The two entry prices are not an all-in package for an automated customer conversation.
Include an attendee who does not match an existing customer record in the proposed test. Check who resolves that ambiguity before a summary or reply is attached to the wrong account. Then inspect the message as the responsible sender. An integration panel and an accurate-looking recap are not evidence that contact matching has been reviewed.
AI meeting assistant that records, transcribes and summarizes your calls across Zoom, Google Meet and Teams, then pushes notes and tasks into your CRM and apps.
- Starting price
- Pro $10/seat/mo billed annually ($18 monthly)
- Free tier
- Yes
- Setup
- ~10 min (est.)
AI-first email app for Gmail and Microsoft 365 accounts that splits your inbox, drafts replies in your voice, reminds you to follow up and lets teams comment on threads. Mail Starter $25/member/mo billed annually.
- Starting price
- Mail Starter $25/member/mo annually ($30 mon…
- Free tier
- No
- Setup
- ~15 min (est.)
Full comparison
| Feature | Fireflies.ai | Superhuman Mail |
|---|---|---|
| Pricing | Free $0; Pro $10/seat/mo billed annually ($18 monthly); Business $19/seat/mo billed annually ($29 monthly); Enterprise $39/seat/mo, annual only. Volume discounts for 50+ seats. | Mail Starter $25/member/mo annually ($30 monthly); Mail Business $33 ($40), includes Grammarly, Docs and Go; Enterprise custom. Email Assistant listed from Superhuman Pro ($12 annual). No free Mail plan. |
| Free tier | Yes | No |
| Setup time | ~10 min (est.) | ~15 min (est.) |
| No-code | Yes | Yes |
| Replaces | Manual meeting notes and follow-up admin | A plain Gmail or Outlook inbox, manual follow-up lists and forwarding threads for comment |
| Best for | Sales teams, Agencies & consultants, Recruiting & HR, Customer success teams | Founders & executives, Sales teams, Agencies & consultants, Investors & advisors, Client-facing professional services |
| Integrations | Zoom, Google Meet, Microsoft Teams, Webex, Slack, Salesforce, HubSpot, Zapier, Dropbox, OneDrive, Aircall, RingCentral, Workable | Gmail / Google Workspace, Microsoft 365 (Outlook), Google Calendar, Outlook calendar, Zoom, Google Meet, Microsoft Teams, HubSpot, Salesforce, Pipedrive, Superhuman Mail MCP (Claude, ChatGPT), Grammarly / Docs / Go (Business) |
| Pros | **Generous free plan:** unlimited transcription with auto-join, plus desktop, mobile and Chrome capture.; **Cheap paid entry:** Pro at $10 per seat (annual) adds unlimited summaries, video and all integrations.; **100+ integrations** including HubSpot, Salesforce, Slack, dialers and ATS tools.; **Many capture options:** bot, bot-free extension, desktop, mobile, dialers and file upload.; **Clear security posture:** SOC 2 Type II, ISO 42001 and a stated no-training policy. | **Built for speed:** keyboard-driven app with Split Inbox, Snippets, Send Later and read statuses for people who process lots of email.; **Strong follow-up tools:** Remind Me, Auto Reminders and (on Business) follow-up drafts in your voice.; **Real team features:** shared threads and comments that work even for colleagues who don't use Superhuman.; **Two ways to use it:** switch to the Mail app, or keep Gmail/Outlook and add the Email Assistant.; **Business is a bundle:** $33 a month (annual) includes Grammarly, Docs and the Go assistant as well as Mail.; **Clear AI data stance:** no training on your data, per Superhuman's help center, and a public DPA. |
| Cons | **Tight AI credits:** 20 a month on Free and Pro, consumed by AI Skills and assistants.; **Storage caps below Business:** 400 minutes on Free, 8,000 per seat on Pro.; **US processing:** even Enterprise Private Storage doesn't move processing to the EU.; **Monthly billing costs more:** Pro is $18 and Business $29 per seat month to month.; **SSO needs Enterprise** at $39 per seat, annual only. | **No free Mail plan**, and the billing FAQ says the suite has no free trials right now (only Email Assistant advertises 30 days).; **Pricier than inbox add-ons:** Starter alone is $25 per member a month on annual billing, and the most useful AI (Auto Drafts, Ask AI) needs Business.; **Only Gmail and Microsoft 365** accounts; no on-premises Exchange, IMAP or other providers.; **No stated EU data residency**; data may be processed in the US.; **Confusing packaging:** Mail plans, the Superhuman suite and Email Assistant overlap, so check exactly what your plan includes.; **SSO and SCIM need Enterprise.** |
| SMB score (draft) | 8/10 | 7/10 |
| Sources |
Which should you choose?
We would keep review between the source and the outgoing message. Price only the staff using each paid feature and check the mailbox provider before a client change. We haven't tested a joined workflow or a faster-response claim.
Fireflies.ai vs Superhuman Mail: FAQ
How much does Fireflies.ai cost compared with Superhuman Mail?
Fireflies.ai: Free; paid from $10/seat/mo (annual). Superhuman Mail: Mail Starter $25/member/mo (annual); $30 monthly. Prices from each vendor's pricing page, checked 2026-10-26.
Do Fireflies.ai and Superhuman Mail have a free plan?
Fireflies.ai: yes, a free plan or free tier is listed. Superhuman Mail: no free plan is listed.
Which is better, Fireflies.ai or Superhuman Mail?
Start with the work you need done. Fireflies.ai mainly replaces manual meeting notes and follow-up admin; Superhuman Mail mainly replaces a plain gmail or outlook inbox, manual follow-up lists and forwarding threads for comment. We haven't run hands-on tests of either yet, so we don't declare a winner.
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